Returns & Refund Policy

Ambrosia-India ensures that every transaction on our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

Ambrosia-India is a make-to-order brand in order to minimize wastage, which means a garment goes into production only after the order is confirmed online. Orders are delivered within 15-18 business days.

ORDER CANCELLATION

If you wish to cancel your order, write to us within 24 hours of placing the order at care@ambrosiaindia.in

EXCHANGE/REFUND

Every single piece designed & produced in Ambrosia-India takes a lot of hard work and time. Before sending it to you each item goes through stringent quality checks. Unevenness in color & texture of print is not a fault but a beautiful characteristic of natural processes. However, incase our customer is not happy with a certain product, we are more than happy to exchange it. For any exchange requests please write to us at care@ambrosiaindia.in

To initiate the exchange pls write an email confirming your return request, you will receive the address of our warehouse in Mumbai, to which you have to ship the garment back. The cost of the courier will be borne by the customer. Once we receive the garment, our team will inspect the garment after which you will receive an email confirming that your return has been accepted Please note, all products should be returned with the tags intact and in their original packaging, in an unwashed and undamaged condition. After inspection, the fresh piece will be sent as per the request made by the customer.

Please be careful while trying on items. The item should be returned new and unused as Ambrosia-India holds the right not to accept returns in case the product is used or damaged by the customer.

We only accept the exchange of products once and within 2 days of the goods received by the customer.

Ambrosia India will not be responsible for the loss of products sent by you and will not accept the products in case the outer packaging is damaged or the seal is broken.

We do not guarantee the availability of the same product in the desired size. The exchange will entirely depend on the availability of products. Requesting you to please check before requesting an exchange.

Customized orders cannot be canceled or exchanged unless they are faulty or not as requested.

Exchange is not applicable on International orders.

We do not follow a refund policy and do not offer a refund on any orders. However, you can ask for a credit note that will be valid for a period of 1 year from the date of issue These Credit Notes cannot be clubbed with another offer or be used for sale purchases.

In any case, if we send you a faulty product/ wrong order, we are responsible for bearing all the costs of Exchange. In case our service provider operates in your area, a pickup will be arranged from our end. However, if they don't, we request the customer to send the product back and compensate the shipping charges for the same within 7 working days.

No exchange and refund on discounted items.